Categories
experience map field visits LinkedIn Learning methods

Second course in online UX series now live – Analyzing User Data

How do you turn data from site visits and other user observations into something coherent you can use to guide product development? Create Experience Maps and extract pain points and user goals!

Categories
discount technique field visits guerrilla technique methods mobile paper prototyping user testing

Intercept Studies give you quick user feedback on your early ideas

Field studies are great for seeing real user behavior and pain points. It’s also important to get out and test your concepts “in the wild” before you get too invested in code. That’s what intercept studies are for.

Categories
field visits observation site visits user testing

Active observation: lean forward, write lots

User research is a lean-forward activity: you have to remain actively engaged. It’s very different from watching TV: a lean-back, passive activity. 

Categories
design charrette design validation experience map field visits guerrilla technique observation paper prototyping personas scenarios user testing

One week to a user centered design

Spend just one week to get the information you need to build your product right first time. Use these techniques to plan your sprints or even to work out what product to bring to market.

Categories
field visits site visits user testing

Getting to intent – listen, probe, validate

Users will make lots of feature requests during research sessions. Listen, Probe and Validate to make sure you solve the underlying issue.

Categories
field visits observation site visits

Site visits show you real user pain

To improve how people use your product, watch the tasks they perform. To get people to love your product, find and fix the small annoyances.